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Ritz-Carlton Yacht Collection Travel Protection Program


Why protect your voyage with The Ritz-Carlton Yacht Collection?

Allianz Travel Insurance can give you flexibility and support when your journey doesn’t go quite as planned. From flights to excursions and your experiences in between, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your voyage through your return journey home.
 
When can travel insurance help? 

Allianz Travel Insurance can give you financial benefits and professional support when a covered situation comes up before or during your voyage, such as:
  • Cancelling your trip after unexpectedly coming down with a covered illness
  • Taking care of a traveling companion with a covered illness or injury
  • Having to end your trip early due to a covered family emergency
  • Dealing with a covered flight delay or cancellation
  • Needing to buy personal items if your luggage is lost, damaged, stolen, or delayed
  • Missing your cruise departure after a covered flight delay 
Travel insurance benefits and assistance services

To help make unforeseen issues easier for you and your traveling companions, Allianz Travel Insurance features benefits that can provide cash reimbursement, emergency care support, 24-hour assistance, and more. Travel at ease with plan benefits and services like: 
  • Up to 100% trip cancellation reimbursement
    Get cash back for your prepaid, non-refundable trip expenses if you must cancel your trip due to a covered reason.
  • Up to 150% trip interruption reimbursement
    Reimburses the unused, non-refundable portion of your trip expenses and the additional transportation costs required to continue your trip or return home if you need to interrupt your trip for a covered reason.
  • Travel delay
    Compensates up to $200 per person, per day for additional travel or lost prepaid expenses if your trip is delayed for five or more hours due to a covered reason.
  • Baggage delay
    Reimburses the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a travel supplier for the number of hours specified in your plan documents—just provide receipts for emergency purchases. Even better, you can opt to receive a $100 payment with no receipts required—just proof of the covered baggage delay. 
  • Baggage loss/damage
    Provides benefits for the loss, damage, or theft of baggage and personal items throughout your trip.
  • Emergency medical and dental 
    This primary benefit provides reimbursement for expenses incurred during your trip due to covered medical and dental emergencies.
  • Emergency medical transportation
    Provides benefits for the cost of medically necessary transportation to the nearest appropriate facility and can also provide benefits for the cost of your transportation back home following a covered illness or injury.
  • 24-hour assistance by phone
    A multilingual team of problem-solvers is always available to help with your medical and travel-related emergencies.
  • Concierge
    Let a team of experts select a restaurant and reserve the best table, locate hard-to-find event tickets, and more.
Free look period

If you’re not completely satisfied with your plan, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Premiums are non-refundable after this period.
 
File a claim 

It’s easy and convenient to file and track a claim, upload documents, and more online.
 
Manage your policy

If you need to update your travel protection plan, such as adjusting the dates of your plan to reflect itinerary changes, you can manage your policy online or call Allianz Global Assistance at +1 800-419-8016 so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
 
Terms, conditions and exclusions apply, including for pre-existing conditions.
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen.  A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings.  Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance (AGA) or its affiliates. AGA compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company.  Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com

This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms and conditions listed in this summary are subject to change without notice and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.

If you book a Ritz-Carlton cruise, you can purchase insurance from Ritz-Carlton or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.